Shipping & Delivery

Shipping and Delivery

Last updated: 27 January 2026

This page explains our shipping and delivery terms for orders placed on our website.

1. Order processing time

  • Orders are usually processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on Sundays or public holidays.

  • During sales or high‑volume periods, processing may take slightly longer.

2. Shipping methods and timelines

  • Standard shipping: Estimated delivery within 4–7 business days after dispatch (for most metro cities).

  • Express shipping (if available): Estimated delivery within 1–3 business days after dispatch.

  • Actual delivery time may vary depending on your location, courier workload, and unforeseen delays.

3. Shipping charges

  • Shipping charges are calculated and shown at checkout before you complete your order.

  • From time to time, we may offer free shipping promotions, which will be clearly mentioned on the website or at checkout.

4. Delivery areas

  • We currently ship to most pin codes within India.

  • If your address is not serviceable by our courier partners, we may contact you to arrange an alternative or cancel and refund your order.

  • International shipping (if enabled) will have separate charges and timelines mentioned at checkout.

5. Order tracking

  • Once your order is shipped, you will receive an email/SMS with the courier name and tracking number.

  • You can use this tracking number on the courier’s website to check the real‑time status of your shipment.

6. Delayed or failed delivery

  • While we work with reliable courier partners, delays can sometimes occur due to weather, operational issues, or local restrictions.

  • If your order is significantly delayed beyond the estimated delivery time, please contact us with your order number.

  • If the courier is unable to deliver and the package is returned to us, we will contact you to arrange a re‑shipment (additional charges may apply) or a refund as per our policy.

7. Damaged, missing, or wrong items

  • Please inspect your order upon delivery.

  • If you receive a damaged package, missing items, or an incorrect product, contact us within 48 hours of delivery with photos and your order details.

  • We will review the issue and offer a replacement, reshipment, or other resolution as per our returns and refunds policy.

8. Address accuracy

  • Please ensure your full name, delivery address, and contact number are correct at the time of placing the order.

  • We are not responsible for delays or failed deliveries caused by incomplete or incorrect address information provided by the customer.

9. Change or cancellation of shipping

  • Orders once shipped cannot be cancelled or modified.

  • If you need to change the shipping address shortly after placing an order, contact us immediately. Changes are not guaranteed and depend on the order status.

10. Contact us

If you have any questions about shipping or delivery, please contact us at: